Service contracts are a marketplace for customers. Here are five ways to win. Companies that have many service contracts sell for more than companies without a service contract. This is due to the fact that a list of customers with service agreements is a list of customers with relationships. A customer list without it is like an email list that can be bought for ten cents per name. Since service companies view customers under service contracts as their best customers, they treat them better. Your request service calls take precedence over non-service contract customers. Faster is better. Customers under service contracts are also better treated. As a rule, they get direct discounts on repairs of 15% or more. In addition, some companies reduce the price of after-work emergency service for contract service customers, waive response fees, etc. Subject to the terms of this Agreement, Uptrends makes available to Customer and certain natural or legal persons authorized to use the Software Services (“Authorized Users”), certain Software Services (the “Software Services”) and user documentation provided by Uptrends on the use of the Software Services (“Documentation”). Uptrends thus grants the Customer a limited, non-exclusive, non-transferable and non-licensable right and license to access and use the software services and documentation for the lifetime (defined below), subject to the terms of this Agreement.
in order to avoid doubts, installation instructions or end-user documents that have not been drawn up or provided by uptrends; each online community site; feedback; or another online or informal forum does not constitute documentation. Relations between the parties. The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, trust or employment relationship between the Parties. Nothing in this Agreement creates an exclusive relationship or in any way prevents Uptrends from entering into similar agreements with other companies or providing similar services to other companies, including, but not limited to, other similar customers. Customer understands and acknowledges that it is free to use some or all of the data, information, techniques, methods, forms, layouts or results of products or services provided by Uptrends under this Agreement for the provision of products or services to other Customers, and nothing in this Agreement shall be construed to restrict the right of trends to do so. . .